AXA Dental Insurance: Is It Right for You?

Are you looking at getting dental cover for you or your family? We know it can be hard to work out which of the many UK insurance providers is right for you. In this article we look at the policies available from AXA dental insurance so you can decide if this is the best cover for you.

About AXA

AXA dental cover

AXA is a big name in the insurance industry

AXA is one of the largest insurance companies in the world, so the name might sound familiar. It serves over 100 million clients (both individuals and businesses) across 64 different countries.

AXA dental insurance in the UK is issued by a subsidiary of the company, AXA PPP Healthcare. Originally known as the London Association for Hospital Services, they were acquired by AXA in 1998 and re-named as AXA PPP Healthcare in 2002.

Because it is such a big company, AXA has many partners in a variety of sectors. Dental insurance customers can access special offers on things like eye care, gym memberships and leisure breaks through these partnerships.

Customers also benefit from a free 24-hour health information service by phone. Through this you can connect with registered healthcare professionals whenever you have a concern.

AXA dental insurance plans

There are two different levels of cover for customers to choose from: Core cover is for treatment at an NHS dentist while Premium cover reimburses both NHS and private treatment costs, up to certain limits.

Core cover

If you already visit an NHS dentist and are happy with the level of dental care provided by this service, you can choose Core cover. This plan will reimburse the full cost of any NHS treatment, provided it’s identified as necessary after you have held the policy for at least a month.

Typically an NHS dentist will treat you for anything that is deemed a clinical need, including things like:

  • scale and polish
  • fillings
  • dental crowns
  • bridges
  • dentures
  • periodontal treatment

If you’re unaware of the risks of periodontitis, here is a short video on the topic from another UK dental insurer, Bupa:

If you elect to have treatment that’s not covered by the NHS, for example dental implants or teeth whitening, you’ll have to pay for this yourself.

insurance for teeth whitening

You won’t get cover for cosmetic whitening treatments

Premium cover

With AXA’s Premium cover you can choose to have treatment with a private or NHS dentist but there is a longer waiting time of three months before cover kicks in. There are also limits placed on the amount that you may claim for each type of treatment, as you can see in the table below.

There is no cover for treatments that are purely cosmetic, such as teeth whitening. However, with private treatment you can access more aesthetically pleasing treatments such as white composite fillings instead of silver amalgam ones.


Here is a comparison of the main features of each policy:

Core cover (NHS only)Premium cover (NHS or private)
Routine checkups, scale and polish, x-rays and periodontal treatment Full amount reimbursed, 1 month waiting period Up to £125 per person per year, 3 month waiting period
Remedial and restorative work including fillings, crowns, bridges and dentures Full amount reimbursed, 1 month waiting period 50% reimbursed up to £1,000 per person per year (max. £500 for crowns and bridges), 3 month waiting period
Worldwide accident cover Up to £2,500 across up to 4 treatments, 1 month waiting period Up to £2,500 across up to 4 treatments, 1 month waiting period
Mouth cancer cover Up to £12,000 for one course of treatment per person, 1 month waiting period Up to £12,000 for one course of treatment per person, 1 month waiting period
Hospital cash benefit £60 per night for up to 30 nights for each in-patient visit related to a dental accident £60 per night for up to 30 nights for each in-patient visit related to a dental accident
Information correct as of September 2017. 'Waiting period' refers to the time that must elapse after your policy begins.

AXA don’t have fixed prices for each level of cover; instead, your quoted premium will depend on your age and other factors.


Before you purchase any insurance you should check the small print carefully. In particular, understand exactly what your cover includes and excludes, so you aren’t caught out.

For example, if you take out AXA’s Premium cover and you haven’t been to the dentist in the past 12 months, you aren’t covered for any periodontal treatment, x-rays or restorative treatments that are deemed necessary at your first appointment. This might come as a shock to customers who were attracted by the promise of “No medical questions asked or examinations required when you join”, knowing that their teeth were in a poor state.

Also note that cover excludes any accidents and emergencies that occurred before you joined (which is normal), as well as those that occur within one month of your policy start date.

AXA offers a 25% no claims discount to new customers, which is a nice bonus. But this does mean that if you make a claim, your premium will be one third higher the following year.

It’s always a good idea to compare dental policies from different providers so you find the cover that suits you best. If you’re looking for dental insurance with both NHS and private options, you may also consider Boots. For private dental treatment you may consider a dental plan, which overs a different type of cover.