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Byte Reviews: Real Patients on Customer Service, Cost, and Results

Contributors:  Natalie Asmussen
Medically reviewed by:  Dr. Karen Kemp-Prosterman

Byte reviews from real Byte orthodontics patients are one of the best ways to gauge the quality of this brand. That's why in this article, we'll take a look at real customer reviews — not just the unboxing — following them on their teeth-straightening journey from start to finish.

In this article, you'll find out how Byte ranks in terms of:

  • Results: ★★★★☆
  • Cost: ★★★★☆
  • Convenience: ★★★★★
  • Appearance: ★★★★☆
  • Treatment time: ★★★★☆
  • Customer service: ★★★☆☆

Keep reading these Byte invisible aligners reviews to find out if Byte is the right aligner brand for you. You can also read our full guide to Byte teeth straightening for more information.

Byte invisible aligners reviews breakdown

Results: ★★★★☆ (4/5 stars)

Byte has successfully straightened the teeth of thousands of patients. However, it should be noted that these types of aligners are only successful when it comes to straightening teeth with minor imperfections.

If your teeth are overlapping, or your bite is misaligned, then you'll likely need to consult an orthodontist in-office for a more hands-on treatment plan.

Byte before and after
Braces priced with you in mind

Cost: ★★★★☆ (4/5 stars)

At $1,999 for standard All-Day treatment and $2,399 for At-Night treatment, the cost for Byte braces falls somewhere in the middle of the costs for at-home aligners. But this cost also includes free whitening and your first set of post-treatment retainers.

Don't forget the HyperByte device, which also makes this one of the fastest treatments available.

Convenience: ★★★★★ (5/5 stars)

Clear removal aligners are already more convenient than traditional braces, especially because they can be removed for photos and special occasions. And let's not forget the fact that you can complete every step of the process from home, without ever going to the dentist's office.

But Byte takes it a step further with the nighttime option, allowing you only wear your aligners when you're at home, and most of that time can be spent sleeping.

Appearance: ★★★★☆ (4/5 stars)

The material used to make Byte aligners is BPA-free plastic, with a shiny finish, while some other types of aligners have a textured, frosted finish. The shiny finish is a bit more noticeable when you're wearing them, which may be a deterrent for some people. Although you also may prefer a shiny finish as it will at an extra gleam to your smile.

Treatment time: ★★★★☆ (4/5 stars)

byte reviews
High-frequency vibrations speed up treatment

The average projected treatment time for their standard aligners that you wear for 22 hours per day is just four months. And for nighttime aligners, it's just five months.

The short treatment time is largely thanks to the HyperByte device, which comes included in your aligner package. This device delivers high-frequency vibrations, a technology that has been shown to speed up and improve straightening results without causing root resorption — sometimes a consequence of orthodontic treatment.

However, the average treatment time is the estimate that Byte orthodontists make when planning treatment. For some patients, as you will see below in the reviews, the treatment time is extended because refinements are needed.

Customer service: ★★★☆☆ (3/5 stars)

Byte receives a mix of positive and negative customer service reviews, although most tend to be positive. When Byte had an expansion boom, it seems that customer service was strained, but it has since recovered. Customer service agents are generally quick to respond and attentive, and the company has an A+ rating with the Better Business Bureau.

Byte aligners reviews

Brianna's Byte review

“They will work with you until you get your teeth where you want them to be.”

In this Byte review, Brianna has finished her treatment and takes us through her before and after pictures, and the pros and cons of her experience.

Her treatment was initially projected to take four months, but she had to do refinements because she had a couple of teeth that were stubborn in moving. She ended up having to do five different impression kits for six different aligner packages.

You don't have to pay for a new impression kit or aligners if you need refinements, and Byte will keep working with you until you are satisfied with your results.

In the end, one of Brianna's teeth still hadn't moved into the perfect position, and while Byte recommended continuing treatment, after two years, she decided she was happy enough with the results and just wanted to be done.

According to Brianna, the pros are:

  • It's a cheaper way to straighten teeth
  • You don't have to go to the dentist

And the cons are:

  • Customer service was bad
  • The treatment plan took longer than originally projected
  • You aren't seeing an orthodontist in person, which makes treatment less predictable

Beth's Byte review

“It is a wonderful feeling that my teeth are so nice and straight.”

In the second of our Byte reviews, we meet Beth, whose dentist quoted that to straighten her bottom teeth she would have to pay $4,000, so she opted for something a bit more affordable.

She chose the nighttime aligner plan and has been wearing her aligners for eight months. She says it has been an easy process, although she didn't finish her treatment in the projected time because her teeth weren't exactly how she wanted them at the end.

So she got refinements, which took an extra three months to get them to where she was satisfied.

Watch her full Byte review to see everything she has to say about her Byte experience.

Dr A Jhoy's Byte review

“My teeth are 90% better than what they were — but I'm not paying for 90%, I'm paying for 100%”

This reviewer started treatment with Byte nearly two years ago. She says her teeth look much better than they did before starting treatment, however, there are still a couple of teeth that she is not satisfied with.

She has done eight impression kits for all of her aligner kits and the refinements she has needed.

The points she highlights are that:

  • Customer service was really frustrating
  • The aligners can become pretty gross and yellow by the end
  • Taking photos of your teeth during the process is imperative if you want refinements at the end

She concludes by saying that customer service has improved, and by showing a before and after picture of her smile, which is noticeably straighter than it was before.

Alternative aligner companies

If you're not completely convinced by these Byte aligner reviews, there are plenty of other ways to get a straighter smile. Check out the comparison below to learn more about the top brands:

Find the right clear aligners for you
There are so many companies offering remote teeth straightening with aligners! Take a look at our top picks and discover why we recommend these over any others.
  • Complete treatment 100% remotely
  • Amazing customer service
  • Nighttime-only option
  • $1,495 or $55/month
Get NewSmile aligners
Show Less Show More

NewSmile aligners are made from the clearest Essix plastic and come with a daytime or nighttime-only option to suit you. For just $1,495 you'll receive everything you need to straighten and whiten your teeth – and maintain your new smile:

  • Home impression kit
  • Full aligner treatment
  • Free whitening
  • First set of retainers
  • A full refund if you're not a good fit

NewSmile goes above and beyond to provide a great experience to all their customers, beginning with a live video call to help you with your teeth impressions. Mail these back, and they'll send a 3D Treatment Preview for you to approve before going ahead.

Alternatively, click here for an extra $20 off an impression kit!
  • Complete treatment 100% remotely
  • 4-6 month average treatment time
  • Nighttime-only option
  • $949 or $77/month
Get this deal
Show Less Show More

If you're looking for the best value aligner package, here it is! For just $895 you'll get:

  • Impression kit
  • Full aligner treatment course
  • Free teeth whitening kit
  • Your first set of retainers

In short, everything needed to straighten your teeth remotely and keep them looking great, with a full money-back guarantee if you're not a suitable candidate.

This low price doesn't mean you're compromising on quality of care, though. ALIGNERCO just choose not to put so much into marketing, and they pass on the savings to their customers. They are also known for their responsive and helpful customer care, which is important when you're doing things from home.

Plus, if you're in New York, you can visit their SmileStudio for a free consultation and help taking your impressions.

Nighttime-only aligners are also available for anyone who doesn't want to wear aligners during the day.

  • 3-4 month average treatment time
  • Assessed and planned by orthodontists
  • Includes whitening and first retainers
  • $1,999 or $70/month
Get faster treatment
Show Less Show More

Byte's HyperByte technology uses High Frequency Vibration to help your teeth move faster and with minimal discomfort. Their average treatment time is just 3-4 months, compared to 6 months for most others.

Treatment includes your first set of retainers. You'll also get their BrightByte 3-in-1 foam to whiten your teeth, clean your aligners and freshen your breath. And their Byte-for-life guarantee means you'll get free adjustments if your teeth start to move again.

Begin by ordering an impression kit so their orthodontists can assess whether you're a good match.

Get 80% off with code SMILEBRYTE
  • Single-arch treatment option
  • Nighttime aligners available
  • Free refinements & 2 sets of retainers
  • $699 (single-arch) or $999 (dual-arch)
Check Smileie's offers
Show Less Show More

Smileie's aligner treatment is not only affordable, but flexible too. You have the option of single-arch treatment for just your top or bottom teeth, as well as nighttime-only treatment. And whichever package you choose, monthly payments are available.

On top of this, Smileie offers a 100% satisfaction guarantee which includes free refinements if needed. Their aligners are made in the US and treatment takes 4-6 months on average.

Get the best discount when you purchase your aligner package up-front, including:

  • Home impression kit
  • Teeth whitening kit
  • Two sets of retainers
  • A full refund if you're not a good candidate

Packages start at $699 for single-arch treatment. Click below to check for current discounts!


Byte teeth reviews
You've read the Byte invisible aligners reviews — is Byte right for you?

Byte invisible aligners are advertised as the fastest at-home teeth straightening option, one of the reasons being their high-frequency vibration therapy.

However, this should be taken with a grain of salt. For simpler cases, Byte treatment is indeed fast, but in cases when there is a particularly stubborn tooth, you may find that you need multiple refinements, which will extend your treatment time.

The good news is, you don't have to pay for refinements, and Byte will work with you until you are satisfied.

Remember that there are other brands that you can explore as well. Invisalign is the leading brand of invisible brace, but the cost makes it unaffordable for some people. If you're interested in saving money, take a look at our review of Candid, see ALIGNERCO reviews, as well as NewSmile reviews and SDC to see which would be most suitable for you.


Do dentists recommend Byte?

Some dentists recommend Byte and some don't. All dentists would agree that if you have complicated malocclusion, you should get in-office orthodontic treatment. At-home aligners are only meant for mild cases where slight adjustments are needed.

Are Byte aligners safe?

Byte aligners are safe as long as you follow the instructions, do your regular check-ins, and make sure to notify your Byte orthodontist if you think something is going wrong.

Do Byte aligners really work?

Byte works for many patients looking to get straighter teeth affordably and conveniently. However, keep in mind that this sort of treatment is only meant for mild to moderate cases of malocclusion.

If you have severely crooked teeth, chances are you'll need to opt for in-office clear aligners like Invisalign, or even traditional braces. If you think you'll need in-office braces, but you don't want to sacrifice fast treatment, you can check out our article on Fastbraces.

Byte Reviews: Real Patients on Customer Service, Cost, and Results
2.9 (58%) 10 vote[s]

Natalie used to work as a Community Health Worker and Health Insurance Navigator. She continues to follow her passion for connecting people with the healthcare they need by writing informative content about dentistry and medicine.
Medically reviewed by:
Dr. Karen Kemp-Prosterman is a practicing pedodontist with over 17 years of experience. She completed her dental education at Meharry Medical College in Nashville, TN in 2002. She is a Diplomate of the American Board of Pediatric Dentistry, and among other achievements is currently the Founder and CEO of PGP Dental Consultancy in Stamford, Connecticut.