If you want straighter teeth, clear aligners like those offered by Candid are a great option. But before you decide, it's always a good idea to see what other people have to say. That's why we've compiled some honest Candid reviews from real Candid customers.
You'll find out the answers to some of your most burning Candid questions, like:
- Are they painful?
- Do they work?
- Are they worth it?
So without further ado, let's dive into some Candid Co reviews and see what customers are really saying about their experience with this convenient and relatively affordable brand of braces for adults.
By the way, have you taken Candid's new Smile Assessment yet to see if you're eligible for this treatment? You can get your answer instantly, so why not jump over now and do that before you continue reading these reviews?
Table of contents
Candid vs Candid Care Co vs Candid Co
You might get confused during your initial search for Candid reviews, because you'll find reviews for Candid, Candid Care Co and Candid Co. But guess what? They're all the same! According to the Better Business Bureau, Candid Care Co is the business name, and Candid Co is the alternative business name.
A quick look at press releases from the spring of 2018 shows that that's about the time when they starting referring to themselves as the more direct “Candid”. That's why you'll see any of these versions of the company name used interchangeably throughout this article, and throughout the web.
The Candid Process
Before we jump into the reviews, let's do a quick refresher on how Candid actually works. The Candid process generally includes the following steps:
- Take the Candid Smile Assessment to find out if you're eligible.
- Order an impression kit online or visit a Candid Studio for scans.
- Receive your aligners in the mail and wear them following the instructions laid out by your personalized treatment plan.
- After treatment with aligners, wear retainers to keep teeth in place.
- Whiten your teeth along the way with the complimentary whitening foam!
The cost of Candid is comparable to other at-home braces and a lot cheaper than traditional options and in-office options like Invisalign.
Candid also has another and very significant advantage over their competitors—Candid works exclusively with orthodontists, who are specially trained in the art of teeth straightening. Also, your orthodontist monitors your treatment with Candid's new AI technology for faster and more efficient treatment. You can read more about Candid aligners in our full Candid guide here.
Andrea's Candid clear aligner review: Candid Co 3 months in
“I am only 3 months into treatment, and I am already 1000% satisfied with my treatment.”
Andrea begins her blog post and Candid Co review by letting the reader know that she is not receiving money or free aligners in exchange for her review.
Andrea has a relatively mild case of teeth crowding, and reveals that her biggest motivation for getting invisible braces is to correct the slight overlap of her front teeth.
As of her post, she is three months into her treatment and she is happy to report that her teeth are almost perfectly straight; she can floss between her teeth now, which she never could before, and she doesn't feel insecure in photographs anymore. Although to be honest, she had a pretty nice smile before beginning treatment too.
She also notes that her teeth are whiter, thanks to a whitening foam that comes with the clear aligners.
A few other points she mentions in her Candid Co review are:
- Her aligners shipped 14 days after she ordered them, and took three days to ship, so 17 in total.
- She says Candid Co is a legitimate company, and that she has had no problems with their customer support.
- She has submitted a coverage request to her insurance company but isn't sure if the aligners will be covered.
All in all, it sounds like Andrea's quite happy with her Candid Co experience so far, and you can read her whole article to see her full candid co review and before and after pictures.
To find out whether Candid aligners are a suitable treatment option for you, you can take their Smile Assessment right now. It's fast and easy; just click the link below.
Jenn's Candid aligner review: The good, the bad and the ugly
“The invisible aligners company that allows you to straighten your teeth without ever changing out of your pajamas.”
One thing that Jenn mentions appreciating in her Candid review is how convenient they are. She loves that you can complete every part of the process—from the eligibility quiz to putting in the final aligner—all from the comfort of your home.
She also says that Candid has great customer service. She didn't really have many questions throughout the initial process, because the resources that Candid provides, including a video tutorial, and an informational booklet, make everything really easy to follow. She also received biweekly reminders of when to change her aligners, and monthly emails just checking in.
And finally, she says that the aligners really are quite invisible. She credits that to their matte texture which doesn't reflect light off her teeth the way it does with other clear aligners.
As far as some cons of Candid Co go, Jenn says:
- The aligners take a while to get used to
- At first, you will probably have a lisp
- Your teeth will ache at the beginning
- It's gross taking them out in front of people
Visiting the Candid Studio
This Candid reviewer talks about how she has always wanted braces, especially to close the gap between her two front teeth. However, due to the high cost of traditional orthodontic treatment, she never got braces as a child or as an adolescent.
But then, as an adult, her teeth began to crowd even more on the bottom, and she decided it was time to do something about it. Her initial thought was to go with Invisalign since she is a young professional and doesn't love the idea of walking around with a mouth full of metal. But when she found how just how much Invisalign costs, there was just no way that she would be able to afford them…and then she found Candid!
Candid appealed to her because of the convenience this system offers and of course, the lower price tag.
In her vlog, she takes us along as she visits a Candid Studio in New York.
First impressions? The studio is ultra-chic and modern, with a super-friendly care specialist who greats you as you walk in, makes sure you're comfortable and offers you sparkling or normal water. It almost seems like a fun place to just go and hang out!
The care specialist isn't just friendly, he's also extremely helpful and professional. He began by taking pictures of our vlogger's teeth, with and without a spacer. Then he takes the 3D scans and while he's doing it, he walks her through the whole process, showing her the images on the computer screen.
Her main takeaways from visiting the studio are:
- Everything was really clean
- The care assistant was nice, helpful and professional
- All of her questions were answered, even ones she didn't know she had.
And she got a swag bag with a cool toothbrush!
You can see her full experience at the Candid Studio in her video below.
Candid Journey Before and After
Allie checks in with us at the end of her 10-month treatment with Candid, beginning with saying that she has absolutely no regrets.
She has created a video montage, starting with her first aligner trays, and following the treatment process until the end. The montage includes her using the chewies and using the special pull tool to pop her aligners off when needed.
After the montage, Allie talks about how much straighter her teeth are than they were before; she loves her new beautiful smile. She says she fully stands behind Candid and that if you're thinking about doing treatment with Candid, you should go for it. All in all, it was a long but very rewarding experience.
Allie also takes us through the retainer process. Once you're finished with your aligners and you're happy with the results, you reach out to Candid (you can do this on the app) and you purchase your first set of retainers. With your retainers, they send you:
- Whitening foam
- A retainer case
- A pull tool
- Instructions for use
Candid recommends replacing retainers every six months, which could be a hassle except that Candid makes it super easy; you just go on the app and click the button that says order retainers and they ship them right to you.
Watch Allie's full experience below!
As you can see, the Candid treatment process is tried and true as evidenced by myriad happy customers. If you think Candid sounds like a good option for you, the first step is to take their Smile Assessment now. You'll find out instantly if you're a candidate. Just click the link below.
Now that you've some real Candid reviews, check out the following table that summarizes the pros and cons of this treatment compared to traditional braces.
At-home aligners like Candid have been successful in plenty of cases, and they may also be one of the best options for you.
We think that Candid is one of the best brands of at-home aligners because they only work with orthodontists for treatment monitoring and you have the option of advanced AI technology as well.
So, have these reviews convinced you of the benefits of getting Candid aligners? If you haven't yet taken their Smile Assessment, get started here to see if you're eligible. Then you can order your impressions online, or book an appointment at a Candid Studio for a 3D scan.
Still undecided? Read about how Candid compares to Smile Direct Club, another popular brand of at-home aligner.