Looking for Candid reviews? If you want straighter teeth, clear aligners like those offered by Candid are a great option. But before you decide, it's always a good idea to see what other people have to say. That's why we've compiled some honest reviews from real Candid customers.
You'll find out the answers to some of your most burning Candid questions, like:
- Are they painful?
- Do they work?
- Are they worth it?
So without further ado, let's dive into some Candidco reviews and see what customers are really saying about their experience with this convenient and relatively affordable brand of braces for adults.
Table of contents
- 1 Candid vs Candid Care Co vs Candid Co
- 2 The Candid Process
- 3 Andrea's Candid clear aligner review: Candid Co 3 months in
- 4 Jenn's Candid aligner review: The good, the bad and the ugly
- 5 Visiting the Candid Studio
- 6 Candid Journey Before and After
- 7 “You will brush your teeth in the weirdest spots”
- 8 Conclusion
Candid vs Candid Care Co vs Candid Co
You might get confused during your initial search for Candid reviews, because you'll find reviews for Candid, Candid Care Co and Candid Co. But guess what? They're all the same! According to the Better Business Bureau, Candid Care Co is the business name, and Candid Co is the alternative business name.
A quick look at press releases from the spring of 2018 shows that that's about the time when they starting referring to themselves as the more direct “Candid”. That's why you'll see any of these versions of the company name used interchangeably throughout this article, and throughout the web.
The Candid Process
Before we jump into the reviews, let's do a quick refresher on how Candid actually works.
The Candid treatment process is in the process of undergoing a big change. Where Candid has been a remote treatment brand, they are now transitioning to a model wherein there is a network of Candid dentists. Patients will have in-person meetings with their Candid dentist, although it's still not clear how often these visits will be.
Before this change, the Candid process followed the usual steps of most clear aligners:
- Order your complete aligner kit online to take molds of your teeth at home.
- Receive your aligners in the mail and wear them following the instructions laid out by your personalized treatment plan.
- After treatment with aligners, wear retainers to keep teeth in place.
- Whiten your teeth along the way with the complimentary whitening foam!
The cost of Candid is comparable to other at-home braces and a lot cheaper than traditional options and in-office options like Invisalign. See how Candid compares to Invisalign.
Candid isn't the only clear aligner brand offering quality treatment at an affordable price. If you'd like to check out some of the other top brands before you commit, you can compare them below:
- Complete treatment 100% remotely
- Amazing customer service
- Nighttime-only option
- $1,395 or $83/month
NewSmile aligners are made from the clearest Essix plastic and come with a daytime or nighttime-only option to suit you. For just $1,395 you'll receive everything you need to straighten and whiten your teeth – and maintain your new smile:
- Home impression kit
- Full aligner treatment
- Free whitening
- First set of retainers
- A full refund if you're not a good fit
NewSmile go above and beyond to provide a great experience to all their customers, beginning with a live video call to help you with your teeth impressions. Mail these back, and they'll send a 3D Treatment Preview for you to approve before going ahead.
- Complete treatment 100% remotely
- 6 month average treatment time
- Nighttime-only option
- $1,145 or $95/month
If you're looking for the best value aligner package, here it is! For just $1,145 you'll get:
- Impression kit
- Full aligner treatment course
- Free teeth whitening kit
- Your first set of retainers
In short, everything needed to straighten your teeth remotely and keep them looking great, with a full money-back guarantee if you're not a suitable candidate.
This low price doesn't mean you're compromising on quality of care, though. ALIGNERCO just choose not to put so much into marketing, and they pass on the savings to their customers. They are also known for their responsive and helpful customer care, which is important when you're doing things from home.
Plus, if you're in New York, you can visit their SmileStudio for a free consultation and help taking your impressions.
Nighttime-only aligners are also available for anyone who doesn't want to wear aligners during the day.
- 3-4 month average treatment time
- Assessed and planned by orthodontists
- Includes whitening and first retainers
- $1,895 or $83/month
Byte's HyperByte technology uses High Frequency Vibration to help your teeth move faster and with minimal discomfort. Their average treatment time is just 3-4 months, compared to 6 months for most others.
Treatment includes your first set of retainers. You'll also get their BrightByte 3-in-1 foam to whiten your teeth, clean your aligners and freshen your breath. And their Byte-for-life guarantee means you'll get free adjustments if your teeth start to move again.
Begin by ordering an impression kit so their orthodontists can assess whether you're a good match.
Otherwise, keep reading to see what real customers have to say about Candid!
Andrea's Candid clear aligner review: Candid Co 3 months in
“I am only 3 months into treatment, and I am already 1000% satisfied with my treatment.”
Andrea begins her blog post and Candid Co review by letting the reader know that she is not receiving money or free aligners in exchange for her review.
Andrea has a relatively mild case of teeth crowding, and reveals that her biggest motivation for getting invisible braces is to correct the slight overlap of her front teeth.
As of her post, she is three months into her treatment and she is happy to report that her teeth are almost perfectly straight; she can floss between her teeth now, which she never could before, and she doesn't feel insecure in photographs anymore. Although to be honest, she had a pretty nice smile before beginning treatment too.
She also notes that her teeth are whiter, thanks to a whitening foam that comes with the clear aligners.
A few other points she mentions in her Candid Co review are:
- Her aligners shipped 14 days after she ordered them, and took three days to ship, so 17 in total.
- She says Candid Co is a legitimate company, and that she has had no problems with their customer support.
- She has submitted a coverage request to her insurance company but isn't sure if the aligners will be covered.
All in all, it sounds like Andrea's quite happy with her Candid Co experience so far, and you can read her whole article to see her full candid co review and before and after pictures.
Jenn's Candid aligner review: The good, the bad and the ugly
“The invisible aligners company that allows you to straighten your teeth without ever changing out of your pajamas.”
One thing that Jenn mentions appreciating in her Candid review is how convenient they are. She loves that you can complete every part of the process all from the comfort of your home.
She also says that Candid has great customer service. She didn't really have many questions throughout the initial process, because the resources that Candid provides, including a video tutorial, and an informational booklet, make everything really easy to follow. She also received biweekly reminders of when to change her aligners, and monthly emails just checking in.
And finally, she says that the aligners really are quite invisible. She credits that to their matte texture which doesn't reflect light off her teeth the way it does with other clear aligners.
As far as some cons of Candid Co go, Jenn says:
- Ouch! Straightening your teeth can hurt, especially at first!
- Prepare yourself for a noticeable lisp…or move to Barcelona
- Plan for discomfort
- Try not to take them out in front of your hot date…unless they have a thing for excess saliva! Ew!
Visiting the Candid Studio
Please note: As of the 9th of December, Candid studios are closed. You can still do treatment with Candid by ordering your impression kit online.
This Candid reviewer talks about how she has always wanted braces, especially to close the gap between her two front teeth. However, due to the high cost of traditional orthodontic treatment, she never got braces as a child or as an adolescent.
But then, as an adult, her teeth began to crowd even more on the bottom, and she decided it was time to do something about it. Her initial thought was to go with Invisalign since she is a young professional and doesn't love the idea of walking around with a mouth full of metal. But when she found how just how much Invisalign costs, there was just no way that she would be able to afford them…and then she found Candid!
Candid appealed to her because of the convenience this system offers and of course, the lower price tag.
In her vlog, she takes us along as she visits a Candid Studio in New York.
First impressions? The studio is ultra-chic and modern, with a super-friendly care specialist who greats you as you walk in, makes sure you're comfortable and offers you sparkling or normal water. It almost seems like a fun place to just go and hang out!
The care specialist isn't just friendly, he's also extremely helpful and professional. He began by taking pictures of our vlogger's teeth, with and without a spacer. Then he takes the 3D scans and while he's doing it, he walks her through the whole process, showing her the images on the computer screen.
Her main takeaways from visiting the studio are:
- Everything was really clean
- The care assistant was nice, helpful and professional
- All of her questions were answered, even ones she didn't know she had.
And she got a swag bag with a cool toothbrush!
You can see her full experience at the Candid Studio in her video below.
If you're interested in Candid aligners then the first step is to take a free online Smile Assessment to find out if you're a good candidate.
Candid Journey Before and After
Allie checks in with us at the end of her 10-month treatment with Candid, beginning with saying that she has absolutely no regrets.
She has created a video montage, starting with her first aligner trays, and following the treatment process until the end. The montage includes her using the chewies and using the special pull tool to pop her aligners off when needed.
After the montage, Allie talks about how much straighter her teeth are than they were before; she loves her new beautiful smile. She says she fully stands behind Candid and that if you're thinking about doing treatment with Candid, you should go for it. All in all, it was a long but very rewarding experience.
Allie also takes us through the retainer process. Once you're finished with your aligners and you're happy with the results, you reach out to Candid (you can do this on the app) and you purchase your first set of retainers. With your retainers, they send you:
- Whitening foam
- A retainer case
- A pull tool
- Instructions for use
Candid recommends replacing retainers every six months, which could be a hassle except that Candid makes it super easy; you just go on the app and click the button that says order retainers and they ship them right to you.
Watch Allie's full experience below!
“You will brush your teeth in the weirdest spots”
At least that's what Anthony, the author of this Forbes article says. At the time of writing this article, he's had his Candid aligners for eight weeks, and he's learned a few things, well specifically eight things, along the way:
- Your teeth will hurt
- You will be unsure of the process
- You will slowly begin to notice results
- Way less snacking, since you have to keep your aligners in for 22 hours per day
- You'll brush your teeth more
- You'll brush your teeth everywhere, his examples include theme park bathrooms, his car, at his friend's wedding
- You'll have whiter teeth, thanks to Candid's whitening foam
- You'll worry you're doing it wrong
He's also learning that straightening teeth will take a different amount of time for everyone, but he's OK with being patient and doing it right. And with Candid, he has the best of both worlds—at-home convenience and professional supervision. Plus, he says, the AI Dental Monitoring aspect of Candid makes it one of the best options among all the at-home aligners.
Now that you've some real Candid reviews, check out the following table that summarizes the pros and cons of this treatment compared to traditional braces.
Not for severe cases of malocclusion
Some people may prefer in-office treatment
Cheaper than Invisalign and traditional braces
Great customer service
AI remote monitoring
At-home aligners like Candid have been successful in plenty of cases, and they may also be one of the best options for you.
We think that Candid is one of the best brands of at-home aligners because they only work with orthodontists for treatment monitoring and you have the option of advanced AI technology as well.
So, have these reviews convinced you of the benefits of getting Candid aligners? If so, get started right now by taking the free online smile assessment.
Still undecided? Our guide to the best invisible braces explains and compares some more options for you.
NCBI: A comparison of treatment effectiveness between clear alignenr and fixed appliance therapies. Consulted 2nd Janurary 2020.
BBB.org: Candid Care Co. Consulted 2nd Janurary 2020.
Forbes.com: 8 Lessons I've Learned in 8(ish) Weeks With Candid Aligners. Consulted 19th May 2020.