Dentaly.org is reader-supported. When you buy via the links on our site, we may earn an affiliate commission at no cost to you. Learn more.


Candid Reviews: Can These Clear Aligners Straighten Your Teeth?

Candid teeth reviews
Candid Co reviews will help you decide

Looking for Candid reviews? If you want straighter teeth, clear aligners like those offered by Candid are a great option. But before you decide, it's always a good idea to see what other people have to say. That's why we've compiled some honest reviews from real Candid customers.

You'll find out the answers to some of your most burning Candid questions, like:

  • Are they painful?
  • Do they work?
  • Are they worth it?

So without further ado, let's dive into some Candidco reviews and see what customers are really saying about their experience with this convenient and relatively affordable brand of braces for adults.

Candid vs Candid Care Co vs Candid Co

You might get confused during your initial search for Candid reviews, because you'll find reviews for Candid, Candid Care Co and Candid Co. But guess what? They're all the same! According to the Better Business Bureau, Candid Care Co is the business name, and Candid Co is the alternative business name.

A quick look at press releases from the spring of 2018 shows that that's about the time when they starting referring to themselves as the more direct “Candid”. That's why you'll see any of these versions of the company name used interchangeably throughout this article, and throughout the web. 

The Candid Process

Before we jump into the reviews, let's do a quick refresher on how Candid actually works. The Candid process generally includes the following steps:

  • Take a short assessment to find out if you're eligible.
  • Order your impression kit online to take molds of your teeth at home. Or visit a Candid Studio for free 3D scans.
  • Receive your aligners in the mail and wear them following the instructions laid out by your personalized treatment plan.
  • After treatment with aligners, wear retainers to keep teeth in place.
  • Whiten your teeth along the way with the complimentary whitening foam!
Candid reviews dental monitoring
Dental Monitoring puts Candid in its own league

The cost of Candid is comparable to other at-home braces and a lot cheaper than traditional options and in-office options like Invisalign.

Candid also has another and very significant advantage over some of their competitors—Candid works exclusively with orthodontists, who are specially trained in the art of teeth straightening. Your orthodontist monitors your treatment with Candid's new AI technology, with check-ins every 10 days for faster and more efficient treatment.

You can read more about Candid aligners in our full Candid guide here.

Now, let's dive in to some honest reviews…

Andrea's Candid clear aligner review: Candid Co 3 months in

“I am only 3 months into treatment, and I am already 1000% satisfied with my treatment.”

Andrea begins her blog post and Candid Co review by letting the reader know that she is not receiving money or free aligners in exchange for her review. 

Andrea has a relatively mild case of teeth crowding, and reveals that her biggest motivation for getting invisible braces is to correct the slight overlap of her front teeth. 

As of her post, she is three months into her treatment and she is happy to report that her teeth are almost perfectly straight; she can floss between her teeth now, which she never could before, and she doesn't feel insecure in photographs anymore. Although to be honest, she had a pretty nice smile before beginning treatment too. 

She also notes that her teeth are whiter, thanks to a whitening foam that comes with the clear aligners. 

A few other points she mentions in her Candid Co review are:

  • Her aligners shipped 14 days after she ordered them, and took three days to ship, so 17 in total.
  • She says Candid Co is a legitimate company, and that she has had no problems with their customer support.
  • She has submitted a coverage request to her insurance company but isn't sure if the aligners will be covered. 

All in all, it sounds like Andrea's quite happy with her Candid Co experience so far, and you can read her whole article to see her full candid co review and before and after pictures. 

If you're feeling motivated to try Candid, order your impression kit online to take your molds at home and use promo code ATHOME to get $65 off your order.

You can also go to a Candid Studio for a one-on-one consultation and free 3D scans of your teeth, but doing your impressions at home is a way to make the process completely remote and as convenient as possible.

Jenn's Candid aligner review: The good, the bad and the ugly

“The invisible aligners company that allows you to straighten your teeth without ever changing out of your pajamas.”

In Jenn's blog post, she checks in near the end of her Candid treatment. Jenn has only two more aligners to go. Her treatment plan was only six months, as she had a fairly mild case of malocclusion

One thing that Jenn mentions appreciating in her Candid review is how convenient they are. She loves that you can complete every part of the process—from the eligibility quiz to putting in the final aligner—all from the comfort of your home. 

Candid customer service
Along with this super sleek kit you get great customer service

She also says that Candid has great customer service. She didn't really have many questions throughout the initial process, because the resources that Candid provides, including a video tutorial, and an informational booklet, make everything really easy to follow. She also received biweekly reminders of when to change her aligners, and monthly emails just checking in. 

And finally, she says that the aligners really are quite invisible. She credits that to their matte texture which doesn't reflect light off her teeth the way it does with other clear aligners.

As far as some cons of Candid Co go, Jenn says:

  • Ouch! Straightening your teeth can hurt, especially at first!
  • Prepare yourself for a noticeable lisp…or move to Barcelona
  • Plan for discomfort
  • Try not to take them out in front of your hot date…unless they have a thing for excess saliva! Ew!

Visiting the Candid Studio

This Candid reviewer talks about how she has always wanted braces, especially to close the gap between her two front teeth. However, due to the high cost of traditional orthodontic treatment, she never got braces as a child or as an adolescent.

But then, as an adult, her teeth began to crowd even more on the bottom, and she decided it was time to do something about it. Her initial thought was to go with Invisalign since she is a young professional and doesn't love the idea of walking around with a mouth full of metal. But when she found how just how much Invisalign costs, there was just no way that she would be able to afford them…and then she found Candid!

Candid appealed to her because of the convenience this system offers and of course, the lower price tag.

In her vlog, she takes us along as she visits a Candid Studio in New York.

First impressions? The studio is ultra-chic and modern, with a super-friendly care specialist who greats you as you walk in, makes sure you're comfortable and offers you sparkling or normal water. It almost seems like a fun place to just go and hang out!

The care specialist isn't just friendly, he's also extremely helpful and professional. He began by taking pictures of our vlogger's teeth, with and without a spacer. Then he takes the 3D scans and while he's doing it, he walks her through the whole process, showing her the images on the computer screen.

Her main takeaways from visiting the studio are:

  • Everything was really clean
  • The care assistant was nice, helpful and professional
  • All of her questions were answered, even ones she didn't know she had.

And she got a swag bag with a cool toothbrush!

You can see her full experience at the Candid Studio in her video below.

Today I’m heading to Candid Co Studio to get scanned for my at-home aligners! You can do your own impressions at home by visiting Candidco.com and order your kit. Use code JAY25 for 25% off your at-home impression kit Can’t wait to share my unboxing. Hooray for affordable straight teeth 😬

You can visit a Candid Studio too, where you will find friendly reps just like in the video above. You'll also get free 3D scans taken of your teeth, and chances are you'll leave with a fun goodie bag. There aren't Studios in every state, so if visiting one isn’t an option for you, don’t worry.

No matter where you live, you can also order a Candid impressions kit, and get $65 off your order with promo code ATHOME. You'll receive your kit in the mail, make your impressions, and send them in using the included return shipping packaging. It couldn't be easier!

Candid Journey Before and After

Allie checks in with us at the end of her 10-month treatment with Candid, beginning with saying that she has absolutely no regrets.

She has created a video montage, starting with her first aligner trays, and following the treatment process until the end. The montage includes her using the chewies and using the special pull tool to pop her aligners off when needed.

After the montage, Allie talks about how much straighter her teeth are than they were before; she loves her new beautiful smile. She says she fully stands behind Candid and that if you're thinking about doing treatment with Candid, you should go for it. All in all, it was a long but very rewarding experience.

Allie also takes us through the retainer process. Once you're finished with your aligners and you're happy with the results, you reach out to Candid (you can do this on the app) and you purchase your first set of retainers. With your retainers, they send you:

  • Whitening foam
  • A retainer case
  • Chewies
  • A pull tool
  • Instructions for use

Candid recommends replacing retainers every six months, which could be a hassle except that Candid makes it super easy; you just go on the app and click the button that says order retainers and they ship them right to you.

Watch Allie's full experience below!

Wanting to change your smile, but don’t know where to start? Welcome; we are the same person. Thanks for joining me on my journey to getting my dream smile. IT’S OVER GUYS! Stay strong & positive on this journey! Thanks for watching! ______________ Promo Code Link → http://cnd.co/nOUDI Use my code to get started for free and receive $100 off your custom clear aligners! ______________ → Find me elsewhere ☺ ← Instagram: https://www.instagram.com/_alidunn/ Goodreads: https://www.goodreads.com/_MrsDunnReads Twitter: https://twitter.com/_MrsDunnReads ______________ Business Inquiries: [email protected]

“You will brush your teeth in the weirdest spots”

At least that's what Anthony, the author of this Forbes article says. At the time of writing this article, he's had his Candid aligners for eight weeks, and he's learned a few things, well specifically eight things, along the way:

  • Your teeth will hurt
  • You will be unsure of the process
  • You will slowly begin to notice results
  • Way less snacking, since you have to keep your aligners in for 22 hours per day
  • You'll brush your teeth more
  • You'll brush your teeth everywhere, his examples include theme park bathrooms, his car, at his friend's wedding
  • You'll have whiter teeth, thanks to Candid's whitening foam
  • You'll worry you're doing it wrong

He's also learning that straightening teeth will take a different amount of time for everyone, but he's OK with being patient and doing it right. And with Candid, he has the best of both worlds—at-home convenience and professional supervision. Plus, he says, the AI Dental Monitoring aspect of Candid makes it one of the best options among all the at-home aligners.

As you can see, the Candid treatment process is tried and true as evidenced by myriad happy customers. If you think Candid sounds like a good option for you, order your impression kit online and get $65 off with code ATHOME to get started.

You can also book your appointment at a Candid Studio if there's one near you.

Now that you've some real Candid reviews, check out the following table that summarizes the pros and cons of this treatment compared to traditional braces.

Pros Cons
Nearly invisible Not for severe cases of malocclusion
Quick treatment Some people may prefer in-office treatment
Cheaper than Invisalign and traditional braces
Whitening included
Great customer service
AI remote monitoring


At-home aligners like Candid have been successful in plenty of cases, and they may also be one of the best options for you.

We think that Candid is one of the best brands of at-home aligners because they only work with orthodontists for treatment monitoring and you have the option of advanced AI technology as well.

So, have these reviews convinced you of the benefits of getting Candid aligners? If so, get started right now and order your impressions online and use promo code ATHOME to get $65 off your order.

You can also check your nearest Candid Studio location now and book your appointment for 3D scans.

Still undecided? Our guide to the best invisible braces explains and compares some more options for you.

Candid Reviews: Can These Clear Aligners Straighten Your Teeth?
4.8 (96.67%) 6 vote[s]

Natalie Asmussen
Natalie Asmussen
Natalie Asmussen on LinkedinNatalie Asmussen on Website
Natalie used to work as a Community Health Worker and Health Insurance Navigator. She continues to follow her passion for connecting people with the healthcare they need by writing informative content about dentistry and medicine.
NCBI: A comparison of treatment effectiveness between clear alignenr and fixed appliance therapies. Consulted 2nd Janurary 2020. BBB.org: Candid Care Co. Consulted 2nd Janurary 2020. Forbes.com: 8 Lessons I've Learned in 8(ish) Weeks With Candid Aligners. Consulted 19th May 2020.